Platforms

AWS

The world's leading
cloud platform.

Over 200 fully featured services for a wide range of
technologies, industries and use cases.

Powering customer innovation and progress, since 2006

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centres globally. Millions of customers are using AWS to lower costs, become more agile, and innovate faster.

AWS provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers globally- recognised customers such as Netflix, Formula 1, Airbnb, Nike, and Coca-Cola in 190 countries around the world.

Offering everything from serverless storage, hosting, and database, right through to security, artificial intelligence, machine learning and customer experience, Amazon really is as ubiquitous in business, as it is in our homes.

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AWS for world-class customer
experience, and more…

Amazon Connect

Easy to use omnichannel cloud contact centre, offering superior low-cost customer service.

Extremely powerful, extendable & flexible, offering the fastest path to innovation.

Empower agents to solve complex issues faster with native AI and ML capabilities.

Scale up and down at a moment's notice, with consumption-based pricing.

100% cloud, no planned downtime.

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Why organisations choose AWS

Over 200 native services

Fast pace of innovation

Secure cloud environment

Largest partner community

Open platform solutions

Largest global infrastructure footprint

Instant elasticity, up or down

Low, pay as you go pricing

How we help you to maximise AWS in your contact centre

CX & EX Consulting

From problem identification and technology selection, to customer journey and process design we help you provide the experiences your customers and staff expect.

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System Integration

We help businesses to be adaptive and flexible, by bringing together and consolidating your systems and software to provide a complete and seamless solution.

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Implementation & Delivery

Our own software engineering, implementation, and programme management teams provide expert delivery and implementation services to get you to where you need to be, faster.

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Managed Service

With over 15 years experience working with and managing clients' cloud CCaaS solutions we provide a variety of expert managed service options for your peace of mind.

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