The integration platform
for zoom.
for Zoom Contact Center, Zoom Phone, and Zoom Virtual Agent.
Unify your business applications with Zoom
Contact Center, Phone, and Virtual Agent.
Hundreds of millions of users trust Zoom for communication and collaboration. And whilst a wide variety of native integrations exist across the Zoom platform, what if the back-office tools you're using aren't natively supported? What if you have a specific integration use case?
That's where IntegrationHub comes in. A unique integration platform enabling secure connection between Zoom and virtually any third-party tool or API, supporting a variety of business use cases.
IntegrationHub is securely cloud hosted, and significantly reduces the time it takes to configure and launch third-party and custom integrations with Zoom.
Example Use Cases.
Ticketing & CRM
Automated interaction logging, click to call, ticket creation, screen pop.
Zoom Apps
Surface information from back-office tools via custom apps in Zoom's interface.
Knowledge Sync
Leverage knowledge content for customer self-service, and agent assistance.
Computer Telephony Integration (CTI)
Embed Zoom Contact Center and Zoom Phone into your CRM or Service platform.
Adoption Accelerators
Tools to help organisations migrate faster and maximise return on investment.
Address Book Sync
Synchronise contacts from third-party tools such as Microsoft and Google.
custom integration
infrastructure
supported
business applications
Solution examples.
Directory for Microsoft Teams
Sync and surface your Microsoft Teams users' contact details and presence status to Zoom Contact Center & Zoom Phone users inside the Zoom interface. Improving experiences for customers and users.
Gorgias & Zoom Integration
Provides call activity logging, click to call, automated ticket creation, ticket amendment, call recording & transcription logging, to improve agent efficiency and reporting accuracy.
Shopify & Zoom Integration
Provides everything you need to connect Shopify to Zoom Contact Center, enabling the implementation of multiple CX and automation use cases, to improve experiences and drive-up efficiency.
Case Study
Find out how we saved an online retailer £20k+ per month with Zoom Phone & Gorgias.
Built by the world's very first
Zoom CX Competency Partner.
Not content with being the UK's first Zoom Contact Center partner, we also become the first in the world to achieve the Zoom Customer Experience Partner Competency!
Looking for Zoom integrations?
Look no further. Contact us to discuss your integration requirements
for Zoom Contact Center, Virtual Agent, and Phone.
Manchester, United Kingdom
Part of Founded Group Limited