We're proud to be a
Zoom Gold Partner.
and the world's first Zoom CX Competency Partner.
Power all your voice, CX and
collaboration needs on a single platform.
When you think of Zoom, you probably think of video meetings, but today it is so much more than that. Built from the ground-up Zoom provides a frictionless, omnichannel communication and collaboration platform, delivered in a single, familiar application.
Whether it's business phone, chat, AI, contact centre, mail & calendar, webinars, events, or meetings Zoom is truly the cloud platform for integrated collaboration and customer service transformation.
Say hello to the Zoom suite.
We'll help you reimagine how your teams work and communicate with Zoom's AI-powered collaboration and customer experience platform
Omnichannel Contact Centre Solution
Voice, chat, email, social, video & SMS
All in a familiar, single unified pane agent experience
AI-infused to drive efficiency
Advanced Generative AI from end-to-end
Native WFM & Quality Management
Track and optimise your teams, and monitor quality
Enterprise grade features
The complete CCaaS solution for modern business
IntegrationHub for Zoom.
Acceleraate's unique integration platform enables secure connection between Zoom and virtually any third-party tool or API, supporting a variety of business use cases.
We're a fully certified, and
Zoom approved partner.
We were the UK's first Zoom Contact Center partner, and the first in the world to achieve the Zoom Customer Experience Partner Competency!
“I can't speak highly enough of the team at Acceleraate. They are the very definition of a "value added" partnership. As one of our first, and leading, global CX Partners, their expertise in customer experience, solution design, and system integration has helped us deliver exceptional results for our customers.
From advisory, to implementation and managed services, Acceleraate has been an invaluable partner, delivering world-class customer experiences with our technology.
Their outcome obsessed mentality, commitment to excellence, coupled with their professionalism and deep understanding of our products has made them an integral part of our CX growth journey.”
- Daniel Oates, Senior Channel Account Manager, Zoom
Get started with a call
If you're looking for more efficient and effective customer
and staff experiences, our team of experts is here to help.
Manchester, United Kingdom
Part of Founded Group Limited