Avaya migration solutions.
Turn a potential problem into an opportunity by migrating to Zoom's all-in-one cloud platform.
As an existing Avaya customer, you'll no doubt have a lot of questions right now, and you're probably struggling to find the answers.
In this commoditised world where customer experience is one of the only remaining opportunities for differentiation, we know only too well that your business communications and contact centre platforms are absolutely mission critical.
And you need a platform that you can continue to grow with and innovate on, without worrying about whether your investment is safe.
Our Avaya migration solution makes transitioning to Zoom straightforward, preventing those “what if”, sleepless nights.
We'll manage the process from start to completion, working with you to review your current set up, mapping the capabilities you use to Zoom, and agreeing a migration approach that minimises the impact to your business.
Our comprehensive training and enablement will ensure that your teams are able to not only use Zoom but are fully empowered to get the absolute most out of it.
Then, once you're ready we'll execute the delivery in lockstep with your team, providing practical and hands-on support through testing and go-live to ensure a smooth transition.
Time to deployment
Cost of solution
Solution provider
Proof of Concept
A new platform can often present feelings of uncertainty, particularly for such critical communication and collaboration tools. But there's no need to worry. We can provide a Proof of Concept to allow you to experience Zoom Phone, Zoom Contact Center, Zoom Meetings and much more.
Phased Migration Path
Regardless of how big or small your organisation is, we'll devise and deliver a carefully phased migration and modernisation journey. This will be planned in collaboration, and optimised to best suit your business, your locations, your teams, and your processes.
Training & Enablement
We know that many clients manage their own Avaya estate and have teams of talented staff who will need retraining. Our enablement programme ensures that your team rapidly become experts and can continue to manage your services day to day. We like to start all migrations with enablement so that your team are part of the journey.
Skilled & Reliable Number Porting
The experts at Acceleraate and Zoom will work together to manage all number porting from your Avaya estate to Zoom. Ensuring that all numbers are ported at the correct times during the migration process, keeping any disruption or downtime to an absolute minimum.
Why Acceleraate?
We're a UK based team of CX optimisation experts, with deep knowledge and experience of the CCaaS and UCaaS ecosystem. We understand exactly how important these services are to your organisation, and the level of service that you expect.
We have a long track record of managing, optimising, and iterating communications platforms across EMEA - from SMBs, right through to the largest enterprise and public sector clients, across multiple verticals.
Find out how we work with Zoom Contact Center to remove friction, and build relationships that last.
Find out more
Manchester, United Kingdom
Part of Founded Group Limited