WE ARE THE CX
TECHNOLOGY SPECIALISTS.
We help businesses simplify customer contact and communication with smart thinking and cloud technology.
ZOOM CONTACT CENTRE
PARTNER OF THE YEAR.
We've been named Zoom's EMEA CX Partner of the Year for 2024.
DON'T HIRE A CX DEVELOPMENT
TEAM. SUBSCRIBE TO ONE.
Our unique CX as a Service drives your innovation roadmap ensuring continuous delivery & improvement.
OUR INTEGRATION
PLATFORM FOR ZOOM.
IntegrationHub enables secure connection between Zoom
and virtually any third-party tool or API.
and virtually any third-party tool or API.
Sound familiar?
How we help
We provide customers and agents with the right answers
AI self-service that performs
Customers can find the answers they need 24/7
Agent desktop experiences that assist
Agents are guided through the contact resolution process
Integrate back-end systems & knowledge
Agents and customers have the right information at their fingertips
Adopt a proactive approach
Predict, pre-empt, and prevent contact before it even reaches you
Who we work with
We have significant, demonstrable experience in multiple sectors, including...
Retail &
eCommerce
eCommerce
Information
Technology
Technology
Travel &
Airlines
Airlines
Finance &
Insurance
Insurance
Energy &
Utilities
Utilities
Public
Sector
Sector
How we work
Put simply, we'll be an extension of your own team for as long as you need us,
offering expertise, technical skills, knowledge, experience, and capacity.
offering expertise, technical skills, knowledge, experience, and capacity.
Latest insights,
news & events
News
Who we partner with
We fix customer service problems fast.
Made in Manchester
Zoom and the Zoom logo are trademarks of Zoom Video Communications, Inc
Manchester, United Kingdom
© 2024 Acceleraate Limited | Company # 14383406 | VAT # GB427726283
Part of Founded Group Limited
Part of Founded Group Limited
Zoom and the Zoom logo are trademarks of Zoom Video Communications, Inc