Acceleraate joins Zoom’s elite as a Platinum Partner

(3 min read)

We’re excited to announce that Acceleraate has been elevated to Platinum status in the Zoom Up Partner Program, joining a very select group of high‑performing partners worldwide. This milestone reflects our deep commitment to the Zoom platform and the extraordinary results we deliver for our clients.

Understanding the Zoom Up Program Tiers

Zoom’s partner ecosystem is structured into three progressive tiers:

  • Silver: Partners with foundational expertise and growing Zoom deployments.

  • Gold: Established partners demonstrating strong technical skills, customer success, and revenue performance.

  • Platinum: An exclusive tier reserved for partners who have fully “leaned in” to Zoom, hitting ambitious revenue targets, pioneering complex deployments, and consistently delivering exceptional outcomes.

By achieving Platinum status, Acceleraate stands alongside the very best in Zoom’s global network, with direct access to exclusive resources, roadmaps, and advance feature previews.

What Platinum Status Means for You

Priority Access to Innovation

As a Platinum partner, we gain even earlier insights into Zoom’s product roadmap and are among the first to test and deploy new features. Whether it’s AI‑driven contact centre capabilities, next‑gen telephony enhancements, or advanced self-service tools, your organisation will have priority access to the latest Zoom innovations.

Bespoke, End‑to‑End Solutions

Our Platinum designation confirms that we have the technical depth and delivery track record to deploy and manage Zoom at enterprise scale. We offer:

  • Strategic Advisory: Aligning Zoom’s platform: meetings, phone, contact centre, virtual agent, and more - with your business goals.

  • Custom Integrations: Through IntegrationHub for Zoom, we seamlessly connect Zoom with CRM, ERP, service management, and bespoke applications.

  • Comprehensive Service Management: From 24/7 support to proactive optimisation, ensuring peak performance and user satisfaction.

Proven Performance & Revenue Leadership

Platinum partners are evaluated not just on technical certifications, but on actual business impact: successful large‑scale rollouts, strong user adoption, and measurable ROI. When you work with Acceleraate, you tap into best practices honed across hundreds of Zoom engagements.

Enhanced Confidence & Peace of Mind

Maintaining Platinum status requires ongoing excellence in delivery, customer satisfaction, and operational maturity. You can be confident that your Zoom environment is in the hands of a partner committed to continuous improvement and accountability.

What Platinum Status Means for Us

“Earning Zoom Platinum status is a testament to our team’s relentless dedication and expertise. We’ve truly leaned in to Zoom at every level, driving innovation, scaling complex deployments, and generating real business value. Our clients expect the very best from Zoom, and as a Platinum partner, we have both the privilege and the responsibility to deliver on that promise. Thank you to everyone at Acceleraate whose passion and hard work have made this possible.” - Matt Cowell, CRO, Acceleraate


Want to go faster? Acceleraate & Zoom.

Whether you’re launching your first Zoom deployment, looking to optimise an existing environment, or need to integrate Zoom with your back-office tools and workflows, Acceleraate’s Platinum‑tier expertise ensures you’ll receive market‑leading guidance, execution, and support.

Contact our team today

Discover how partnering with a Zoom Platinum leader can accelerate your digital collaboration goals and drive exceptional outcomes.

About the author

James Wilson
James WilsonLinkedIn icon
COO & Co-Founder
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James has over 15 years leadership, consultancy, sales, product management, and operational experience in multiple high-growth retail tech and CX tech companies including Mission Labs, Attraqt, Fredhopper, and Fidessa. His skillset transcends a number of disciplines including business growth, consultancy, solution architecture, customer relationships, financial, legal, and client programme delivery.
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