IntegrationHub Terms of Service

Introduction

By signing or submitting an Order Form (whether in hard copy form or via our online ordering process) or accessing and using the Services provided by Acceleraate Limited (“Supplier”), you, a person or legal entity, agree to be bound by the IntegrationHub Terms of Service (“Agreement”). If you sign or accept an Order Form, or access the Services on behalf of a company or other legal entity, you represent that you have authority to bind such entity to this Agreement. If you do not have such authority, or if you do not agree with this Agreement, you must not accept this Agreement and may not use the Services.

For the purposes of this Agreement, any person or legal entity making use of or purchasing the Services (as identified on an Order Form), will be referred to as the Customer or you. Supplier and Customer are also referred to as a Party individually and collectively referred to as the Parties.

This Agreement generally governs any Services delivered by Supplier to Customer, including the access and use of the Platform and the Services.

1. The Agreement, Commencement, and Duration

   1. Each Order Form, the Referenced Webpages and the Policies are subject to and form part of this Agreement. In the event of a conflict the following order of priority applies:

      1. the Order Form;

      2. the DPA;

      3. the Agreement;

      4. the Referenced Webpages;

      5. the Policies.

   2. Unless stated otherwise in the Order Form, the Services will start on the Subscription Start Date specified on the Order Form and continue for the Initial Term stated on the Order Form.

   3. Set-up Services (if applicable) will commence on the Effective Date, unless otherwise specified on the Order Form.

   4. Unless terminated in accordance with clause 7, the Initial Term will automatically renew for successive Renewal Terms of 12 months, at the then-current Fees.

2. Access, Use, and Licence

   1. Subject to payment of the Fees and compliance with this Agreement, the Supplier hereby grants the Customer a revocable, non-exclusive, non-transferable, non-assignable, non-sublicensable, royalty-free licence to access and use the Platform and Documentation during the Service Period for its internal business operations only.

   2. Except to the extent expressly permitted in this Agreement or as permitted by any local law, the Customer shall not:

      1. copy, modify, reverse engineer, decompile, or create derivative works of the Platform;

      2. remove or obscure any proprietary notices;

      3. access the Platform for the purpose of building a competitive product or service;

      4. license, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit, or otherwise make the Services, Platform, or Documents available to any third party except the Authorised Users;

      5. circumvent usage limits stated in the Order Form.

   3. The Customer shall not use the Services to:

      1. Distribute or transmit any viruses or vulnerability and shall implement procedures to prevent such distribution or transmission; or

      2. Store, access, publish, disseminate, distribute or transmit any material which is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing or racially or ethnically offensive.

   4. The Customer acknowledges that, notwithstanding anything to the contrary herein, the Services are provided to the Customer on a subscription basis, and the Platform and Documentation are provided to you under a limited licence. The Customer has neither obtained nor will obtain any ownership or other right, title, or interest in it or to the Services, Platform, or Documentation or any Proprietary Rights relating thereto. Any copies of Software will remain the exclusive property of the Supplier. The Software may include code that is licensed to you under third-party licence agreements, including open-source software made available or provided with the Software. Without limiting the generality of the foregoing, the Supplier owns all rights, title, and interest in and to all upgrades, enhancements, new releases, changes, and modifications to the Services, or Platform, together with all ideas, architecture, algorithms, models, processes, techniques, user interfaces, database design and architecture, and “know-how” embodying the Platform and Services. Under no circumstances will the Customer be deemed to receive, have, or be granted title to all or any portion of the Services, Platform, Documentation, title to which at all times vests exclusively in the Supplier.

   5. Authorised Users or increased usage may be ordered at any time via completion of a new Order Form, email, or the Platform’s admin interface. Such orders are binding when confirmed and will be deemed an Order Form for the purposes of this Agreement.

   6. In the event of any usage above and beyond the metrics included in any Order Form, the Supplier shall invoice you for such usage at the then-current rates, monthly, in arrears.

   7. The Supplier may investigate any complaints and violations that come to its attention and may take any action, in its sole discretion, including issuing warnings, suspending or disconnecting the Services or Platform, removing the applicable data or other content, terminating accounts or User profiles, or taking other reasonable actions in its sole discretion.

   8. The Supplier may collect and use Diagnostic Data to:

      1. provide and support the Platform and Services, including troubleshooting, monitoring, and security;

      2. to improve and enhance the Platform and Services; and

      3. for analytics, benchmarking, and reporting.

3. Customer Responsibilities

   1. The Customer will ensure that all Authorised Users comply with this Agreement and any related Policies.

   2. The Customer may allow its Affiliates to access the Platform and use the Services, subject to those Affiliates being clearly identified on the Order Form. Where context requires, reference to “Customer” in this Agreement shall include your Affiliates. The Customer will ensure that its Affiliates comply with this Agreement and any related Policies. The Customer warrants and represents that you have the authority to accept this Agreement on behalf of its Affiliates and take all actions required under this Agreement on behalf of its Affiliates. In the event that a corporation, company or entity ceases to be an Affiliate of the Customer, all rights of that corporation, company or entity to access and use the Platform or Services shall immediately terminate.

   3. The Customer is responsible for meeting any minimum requirements for its use of the Services, including but not limited to acquiring and maintaining any and all hardware, software, accounts, licences and internet access required to access and make use of the Services.

   4. The Customer is responsible for:

      1. the accuracy, quality, and legality of all Customer Data;

      2. obtaining all rights necessary to use and process Customer Data in connection with the Services; and

      3. backing up its own data outside the Platform.

   5. The Customer is responsible for all acts and omissions of its Authorised Users, Affiliates, and any other third party it allows, directs, or enables to access and/or make use of the Platform or Services as if they were its own.

   6. The Customer is solely responsible for its own, its Affiliates, and its Authorised Users’ compliance with all laws that apply to the Customer and its Authorised Users’ access to and use of the Services and Platform, including compliance with all laws and regulations requiring the Customer to provide proper End Customer notification and to obtain End Customer consents, and governing the monitoring or recording of conversations in the event the Customer chooses to allow the recording of End Customer communications.

4. Supplier Responsibilities

   1. The Supplier will provide the Services with reasonable skill and care and in accordance with applicable laws.

   2. The Supplier will implement appropriate technical and organisational measures to protect personal data as described in the Data Processing Agreement.

   3. The Supplier will provide the Customer with reasonable support during the Service Period in accordance with the Support Services tier referred to in the Order Form.

5. Prohibited Uses

   1. The Customer must not use the Platform to:

      1. infringe any intellectual property or other rights;

      2. transmit any unlawful, harmful, offensive, or otherwise objectionable material (in our reasonable discretion);

      3. introduce viruses or malicious code;

      4. attempt to gain unauthorised access to our systems or interfere with their integrity or performance;

      5. use the Platform to provide services;

      6. build or benchmark a competitive product or service, or copy any features, functions or graphics of the Services or Platform;

      7. use the Services or Platform for the development, production, or marketing of a service or product substantially similar to the Services or Platform;

      8. use the Services or Platform in violation of any of our Policies; or

      9. engage in any activity that could damage or impair the Platform or its operation.

6. Payment and Fees

   1. Details of Fees are as set out in the Order Form or as otherwise used or ordered by the Customer at the then-current rates, including any set up fees, one-time fees, non-recurring fees, overages, per-use charges, subscription fees, recurring fees and any other fees associated with the Services on the Customer’s account.

   2. Unless otherwise agreed in an Order Form, Fees for the Services shall be invoiced as follows:

      1. Set-up Services (if applicable) shall be invoiced on the Effective Date;

      2. The Subscription Fees and Support Services Fees (whether during the Initial Term or any Renewal Term) shall be invoiced annually in advance; and

      3. any Overages Fees or Additional Fees for additional Services (e.g. features, add-ons, or other supplementary amounts shall be invoiced:

         1. in accordance with the Order Form, if specified therein; or

         2. if not specified in the Order Form or arising from usage, later orders, or other circumstances, monthly in arrears.

   3. All amounts are payable in GBP, or as otherwise stated in the Order Form.

   4. Invoices are due within 30 days of receipt. In the event of late payment, the Supplier may suspend access to the Platform and Services and charge interest on any outstanding amounts in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. Interest shall accrue on a daily basis from the due date until paid in full. The suspension of the Customer’s account will not relieve the Customer of its obligation to pay such invoices or any other Fees payable to the Supplier.

   5. The Supplier will not interact with any vendor portals or similar platforms specified or requested by the Customer for any invoice or payment-related activities.

   6. The Supplier may increase its Fees from time to time, provided that any such increase shall only come into effect upon expiry of any Initial Term or Renewal Term, unless the Fees are in respect of any additional features, Services, or add-ons requested or added during a Service Period, which shall be charged at the then-current rate.

   7. Fees are exclusive of VAT and other applicable taxes, which shall be paid by the Customer at the prevailing rate.

7. Term, Termination, and Suspension

   1. Following the Initial Term, this Agreement and related Services will automatically renew for successive Renewal Terms, unless either Party provides written notice of termination by no later than 60 days before a Renewal Term is due to commence.

   2. Either Party may terminate this Agreement and Services with immediate effect by written notice to the other Party in the event one of the following apply:

      1. a Party commits a material breach of any term of the Agreement and that material breach cannot be remedied or, if the breach is capable of remedy, the Party at fault does not remedy the material breach within 30 days of being notified in writing; or

      2. a Party suspends or ceases, or threatens to suspend or cease, carrying on all or a substantial part of our business; or

      3. a petition is filed, a notice is given, a resolution is passed, or an order is made for or in connection with the winding up of that other Party (other than for the sole purpose of a scheme for a solvent amalgamation of that other Party with one or more other companies or the solvent reconstruction of that other Party); or

      4. an application is made to court, or an order is made, for the appointment of an administrator, or if a notice of intention to appoint an administrator is given or if an administrator is appointed, over the other Party.

   3. In the event the Customer has not used the Services for 90 days or more, the Supplier can give written notice that the Agreement will end in 30 days, unless the Customer contacts the Supplier during this period to confirm it wishes to continue with the Services.

   4. The Supplier may also terminate this Agreement in accordance with clause 7.2 if any of the circumstances within that clause apply to a Customer’s Affiliate.

   5. Upon termination, the Customer will immediately pay any outstanding unpaid invoices. In the event any Services have been supplied but not invoiced at the time of termination, the Supplier may submit an invoice for the Services provided up until termination, which shall be payable immediately upon receipt.

   6. All licences granted under this Agreement shall end immediately upon termination and the Customer, its Affiliates, and any Authorised Users shall no longer be authorised to access the Platform or use the Services.

   7. Any Customer Data shall be deleted by the Supplier in accordance with the Data Processing Agreement.

   8. The Supplier may suspend access to the Services immediately if:

      1. required by law;

      2. there is a security or operational risk;

      3. you or your Affiliate is in breach of clause 5; or

      4. Fees are overdue under clause 6.

8. No warranties

   1. Except as expressly provided in this Agreement or any Order Form, the Services are provided on an “as is” basis and all warranties, conditions, and other terms implied by statute or common law are excluded to the fullest extent permitted by law.

   2. The Supplier does not warrant that:

      1. the Customer’s use of the Services will be uninterrupted and error-free; or

      2. that the Services, Documentation and/or the information obtained by the Customer through the Services will meet the Customer’s requirements; or

      3. the Software of the Services will be free from vulnerabilities or viruses.

   3. The Supplier is not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and the Customer acknowledges that the Services and Documentation may be subject to limitations, delays and other problems inherent in the use of such communications facilities.

9. Confidentiality

   1. Each Party will keep confidential all information disclosed by the other Party (“Disclosing Party”) and shall not, without the Disclosing Party’s prior written consent, disclose, copy or modify the Disclosing Party’s Confidential Information (or permit others to do so) other than as necessary for the performance of its rights and obligations under this Agreement. The Parties agree that either Party may be provided with Confidential Information under this Agreement and that for this purpose Confidential Information is material that is disclosed by either Party which is:

      1. labelled confidential information; or

      2. would reasonably be .considered confidential because of its nature and the manner of disclosure.

   2. Confidential Information includes the Customer Data, and all aspects of our Platform, the Services and the Fees.

   3. Confidential information does not include information:

      1. that is or becomes publicly known;

      2. is lawfully disclosed to the receiving Party by a third party without restriction on that disclosure;

      3. is independently developed by the receiving Party, and this can be demonstrated by written evidence; or

      4. is required to be disclosed by law, any court or regulatory or administrative body.

   4. The Parties agree to:

      1. hold the other Party’s Confidential Information in confidence;

      2. promptly notify the other of any unauthorised use, disclosure, theft or loss of the Disclosing Party’s Confidential Information immediately upon becoming aware of the same.

   5. The Customer agrees that the Supplier may disclose the Customer’s Confidential Information to those of the Supplier’s employees and contractors who are involved in providing the Services, but only where necessary under this Agreement and provided they are bound by similar confidentiality obligations. The Supplier will remain responsible for their compliance with this clause 9.

   6. The provisions of this clause 9 shall survive termination or expiry of this Agreement, howsoever caused or implemented.

10. Intellectual Property Rights

    1. All IPR in the Platform, Services, and related materials are owned by or licensed to the Supplier. The Supplier and its licensors/partners retain title to and ownership of all IPR in and of the Services. Except for the limited licence granted in clause 2.1, the Customer acquires no rights in any part of the Platform or Services.

    2. All content and IPR that the Customer provides to the Supplier in connection with the Services (“Customer Data”) remains the property of the Customer. The Customer grants the Supplier a time-limited, non-exclusive right, for the duration of the Agreement (and any retention period referred to in the Data Processing Agreement), to use, copy and store the Customer Data, in connection with the Services.

11. Third Party Solutions

    1. The Customer acknowledges that the Platform and Services may interoperate, integrate, or be used in connection with third-party software and services (“Third Party Solution(s)”). The Supplier is not responsible for, and hereby disclaims any liability for, any access to, modification of, or deletion of data, regardless of whether such Third Party Solution is endorsed, approved, or supported by the Supplier. The Supplier may, at any time, in its sole discretion, modify the Services or Platform, in a manner that impacts the interoperation, integration, or support of any Third Party Solution.

    2. Where the Platform or Services include integration with Zoom products or services (“Zoom Products”), the Customer acknowledges and agrees that use of the Zoom Products is subject to Zoom’s terms, conditions and policies, and that the Customer shall ensure that its Affiliates, and Authorised Users comply with the same. The Supplier shall have no liability for any breach of such terms, conditions and policies by the Customer.

    3. Use of Third Party Solutions in connection with the Platform and Services is governed solely by the applicable third party’s terms, and the Customer is responsible for compliance with those terms.

12. Indemnities

    1. The Customer shall indemnify and hold harmless the Supplier against any claims, actions, proceedings, losses, damages, expenses and costs (including court costs and reasonable legal fees) arising out of or in connection with the Customer’s use of the Platform or Services.

    2. The Supplier shall indemnify and hold harmless the Customer against claims that the Platform, as supplied, infringes a third party’s IPR, except where the claim arises from:

       1. use of the Customer Data or Supplier’s compliance with Customer’s specific requirements or instructions;

       2. a combination of any third-party components and the Platform;

       3. misuse or unauthorised modifications or combinations to the Platform;

       4. the Customer’s breach of the Agreement.

    3. Each indemnity is subject to the indemnified Party:

       1. giving prompt notice of any relevant claim;

       2. providing reasonable cooperation in the defence and settlement of any relevant claim; and

       3. allowing the indemnifying Party sole authority of the defence and settlement of any relevant claim.

13. Limitation of Liability

    1. Nothing in this Agreement limits the Customer’s obligations to pay the Fees.

    2. Nothing in this Agreement limits liability for:

       1. any liability that cannot be excluded by law;

       2. death or personal injury caused by negligence; or

       3. fraud or fraudulent misrepresentation.

    3. Subject to clause 13.2, the Supplier’s total aggregate liability is limited to the total Fees paid or payable by the Customer in the relevant Initial Term or Renewal Term in which the cause of liability arose, except for liability in clause 12.2, which is capped at two times such Fees.

    4. Subject to clause 13.2, the following types of loss are wholly excluded: loss of profits, loss of sales or business, loss of anticipated savings, loss of use or corruption of software, loss of or damage to goodwill, and indirect or consequential loss.

    5. The Supplier shall have no liability for any loss or damage to the extent that such loss or damage:

       1. results from or is contributed to by any act, omission, negligence, or default of the Customer, its employees, agents, or any third party not under the Supplier’s control;

       2. arises from or relates to the failure, malfunction, or unavailability of:

          1. the Zoom platform or any other Third Party Solutions through no fault of the Supplier;

          2. the Customer’s existing systems, network infrastructure, or internet connectivity;

          3. any hardware not supplied by the Supplier;

       3. is caused by the Customer’s failure to implement reasonable business continuity or disaster recovery procedures.

14. Policies and Data Processing

    1. Use of the Services is subject to the Supplier’s policies, guides, statements and notices, as updated from time to time, and available here (“Policies”). The Customer acknowledges that use of the Platform or Services by the Customer, its Affiliates and Authorised Users must comply with the Policies.

    2. The Supplier may update the Policies from time to time, provided that any such changes during a Service Period will not materially reduce the Platform or Services without reasonable prior notice.

    3. The Data Processing Agreement applies where use of the Platform or Services requires the Supplier to process personal data of End Customers. The Supplier’s Privacy Policy applies when it acts as Data Controller outside of the Platform and Services.

15. Notices

    1. Any notice or other communication given to a Party under or in connection with this Agreement shall be in writing and shall be:

       1. delivered by hand or by pre-paid first-class post or other next working day delivery service at its registered office (if a company) or its principal place of business (in any other case); or

       2. sent by email to:

          1. Supplier: contractnotices@acceleraate.com

          2. Customer: the email address provided on the Order Form or on record in your account information.

    2. Any notice or communication shall be deemed to have been received:

       1. If delivered by hand, at the time the notice is left at the proper address;

       2. If sent by pre-paid first-class post or other next working day delivery service, at 9:00am on the second Business Day after posting; or

       3. If sent by email, at the time of transmission, or, if this time falls outside of Business Hours in the place of receipt, when Business Hours resume.

16. Modifications to this Agreement

    1. The Supplier may make modifications, deletions and additions to this Agreement “Changes” from time to time in accordance with this clause 16. Changes to this Agreement will be posted on this page and will indicate the latest version. The Customer's continued use of the Services constitutes acceptance of the Changes.

    2. The Supplier may also modify, delete and make additions to the Policies by posting an updated version on the applicable webpage.

17. Use of Logo
    The Customer consents to the Supplier using the Customer’s group logos on the Supplier’s website, marketing collateral and exhibition stands, subject to the Customer’s prior approval. The Customer’s approval shall not be unreasonably withheld or delayed.

18. Assignment and other dealings
    The Customer shall not assign, transfer, charge, subcontract, declare a trust over or deal in any other manner with any or all of its rights and obligations under the Agreement without the Supplier's prior written consent.

19. Entire Agreement
    This Agreement constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

20. Force Majeure
    Neither Party shall be in breach of this Agreement nor liable for delay in performing, or failure to perform, any of its obligations under this Agreement if such delay or failure result from events, circumstances or causes beyond its reasonable control.

21. Waiver
    A failure or delay by a Party to exercise any right or remedy provided under the Agreement or by law shall not constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict any further exercise of that or any other right or remedy. No single or partial exercise of any right or remedy provided under this Agreement or by law shall prevent or restrict the further exercise of that or any other right or remedy.

22. Jurisdiction
    Each Party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Agreement or its subject matter or formation.

23. Governing Law
    This Agreement, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by, and construed in accordance with the law of England and Wales.

24. Severance
    If any provision or part-provision of this Agreement is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of this Agreement.

25. Definitions
    In this Agreement, the following words and expressions have the meanings given to them below. Other capitalised terms may be defined in the body of this Agreement or in an Order Form or Referenced Webpages.
    Acceptable Use Policy means the policy setting out the permitted and prohibited uses of the Platform, as updated from time to time and available here.
    Affiliate means any entity that directly or indirectly controls, is controlled by, or is under common control with a Party, where “control” means ownership of more than 50% of the voting interests of the entity.
    Agreement means these terms, together with any applicable Order Form(s), the Referenced Webpages, and any documents or policies expressly incorporated by reference.
    Authorised User means an individual employee, contractor or other representative of the Customer who is authorised by the Customer to access and use the Platform in accordance with the Agreement.
    Business Day means a day other than a Saturday, Sunday or public holiday in England when banks in London are open for business.
    Business Hours means9:00am to 5:00pm Monday to Friday on a day that is not a public holiday in the place of receipt.
    Confidential Information means any information that is identified as confidential or which ought reasonably to be understood as confidential, whether disclosed orally, in writing or by any other means, and whether before or after the Effective Date, including trade secrets, know-how, technology, and business and marketing plans. Confidential Information does not include information that: (a) becomes publicly available without breach of this Agreement; (b) is rightfully received from a third party without restriction; (c) is independently developed without use of the other Party’s Confidential Information; or (d) was lawfully in the possession of the receiving Party prior to disclosure.
    Customer Data means any data, content, or information (including Personal Data) inputted into the Platform or otherwise provided by or on behalf of the Customer in connection with the Services.
    Data Processing Agreement or DPA means the IntegrationHub Data Processing Agreement governing the processing of Personal Data, available here, as updated from time to time.
    Diagnostic Data means data and information generated from the Customer’s use of the Platform and Services, including metadata (e.g. names, email addresses, phone numbers, timestamps, communication logs); aggregated or anonymised usage statistics relating to how the Platform and Services are accessed and used for the purpose of service improvement; and reporting data.
    Disclosing Party means the relevant Party disclosing Confidential Information as described in clause 9.
    Documentation means all written and electronic materials, including user guides, manuals, technical specifications, FAQs, release notes, online help files, and other materials that the Supplier makes available to the Customer in connection with the Platform or the Services, as updated by the Supplier from time to time.
    Effective Date means the date on which the Customer first accepts this Agreement by executing an Order Form or by otherwise indicating acceptance (including online acceptance).
    End Customer means any individual or entity that purchases products or services from, or otherwise interacts with, the Customer in the ordinary course of the Customer’s business, and in respect of whom the Services may be used or data may be processed.
    Fees means the fees payable by the Customer to the Supplier for the Services, as set out in the applicable Order Form or, where not included on the Order Form, as published or notified by the Supplier from time to time including via the Supplier’s website, online ordering portal, email, or other written communication, in respect of Services subsequently requested, added or used by the Customer.
    Force Majeure Event means an event beyond a Party’s reasonable control, including natural disasters, epidemics, acts of terrorism, labour disputes (excluding disputes involving a Party’s own workforce), governmental actions, internet or telecommunications failures, or denial of service attacks.
    Initial Term means the initial Service Period stated in the applicable Order Form, commencing from the Effective Date.
    Intellectual Property Rights or IPR means all intellectual property rights of any kind, including patents, utility models, rights to inventions, copyright and neighbouring rights, moral rights, trade marks, service marks, business names and domain names, goodwill and the right to sue for passing off, rights in designs, database rights, rights to use and protect the confidentiality of Confidential Information, and all other rights of a similar nature in any part of the world, whether registered or unregistered.
    Order Form means the document (including any online form) authorised by the Supplier and agreed between the parties that sets out the Services, Fees, and other specific terms for the Customer’s subscription.
    Personal Data means any information relating to an identified or identifiable natural person, as defined in the UK GDPR.
    Platform means the Supplier’s hosted integration environment made available to the Customer, including any related APIs, user interfaces, and other technology components, which enables secure connection between the Zoom products and services and third-party tools or APIs, as further described in the Services and Platform Description. The Platform may incorporate or provide access to the Software and includes any updates, enhancements or modifications provided by the Supplier from time to time.
    Policies means any policies, guides, statements and notices, as updated by the Supplier from time to time, and available here or by other electronic communication.
    Referenced Webpages means the webpages published by the Supplier that describe or supplement the Services (including any Services descriptions, or other information) as updated by the Supplier from time to time and incorporated by reference into this Agreement.
    Renewal Term means each successive Service Period following the Initial Term, as set out in clause 7.
    Services means the provision of access to and use of the Platform, together with any related services (including, where applicable, integration, configuration, or Support Services) as described in the Services and Platform Description here or an Order Form.
    Service Period means the Initial Term and any Renewal Term, each individually and, where applicable, collectively.
    Set-up Services means any applicable set-up and implementation services.
    Software means the Supplier’s proprietary software applications and tools, including IntegrationHub, and any code, infrastructure, or technology owned or licensed by the Supplier, that support or facilitate integration with third-party products, tools and services, as further described in the Services and Platform Description here.
    Subscription Start Date the date set out in the Order Form when the Services commence.
    Support Services means the Supplier’s support services in relation to the Platform and Services, as set out in the Support Services Policy.
    Third Party Solutions means the third party software or services that interoperate, integrate, or are otherwise used in connection with the Platform and Services.
    Zoom means Zoom Communications Inc.